Frequently Asked Questions (FAQs)

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country. If you think your local custom may charge you fees or have any regulations on the product then please find out your local custom regulation and fee before making any purchase.

FoodieAlley does not endorse customers and vendors to do business outside or beyond FoodieAlley.com platform or outside FoodieAlley knowledge as this activity is against our policy and customers or vendors may be at risk for scams or fraud. For such business activity, FoodieAlley will not be responsible or liable. FoodieAlley will reserve all rights to terminate both customer and/or vendor accounts for violation of our policy and/or any legal action if necessary.

In most purchases the available shipping methods you can choose from will provide you with tracking information through an email once your order has been shipped out. However, certain products may have shipping options you can pick that are much cheaper to ship without tracking information. If the shipping method you had chosen for your purchase does provide tracking information, but you have not received any tracking information within 5-7 days then please contact your vendor.

FoodieAlley does not endorse customers and vendors to do business outside or beyond FoodieAlley.com platform or outside FoodieAlley knowledge as this activity is against our policy and customers or vendors may be at risk for scams or fraud. For such business activity, FoodieAlley will not be responsible or liable. FoodieAlley will reserve all rights to terminate both customer and/or vendor accounts for violation of our policy and/or any legal action if necessary.

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping or that you may have purchased from different vendors. Therefore, each of your items may arrive at a different time frame.

FoodieAlley does not endorse customers and vendors to do business outside or beyond FoodieAlley.com platform or outside FoodieAlley knowledge as this activity is against our policy and customers or vendors may be at risk for scams or fraud. For such business activity, FoodieAlley will not be responsible or liable. FoodieAlley will reserve all rights to terminate both customer and/or vendor accounts for violation of our policy and/or any legal action if necessary.